From various HVAC Companies. I picked North Star because they were reasonably priced and very professional. With great follow up.”
“We have chosen Northstar twice to handle heating issues . They were always prompt, effective and more than competitive in cost. Our most recent installation was complex and involved several days of labor. The team of Ava, Zach and Joe were outstanding in their work and installation. I would hire them with total confidence because of their professionalism, honesty and diligence. After Ava took over for Joe she helped us understand what was happening every step of the installation and managed complex problems with total professionalism.”
“Can’t speak highly enough about the recent service we received from the team at Northstar when our water heater and parts of our boiler failed, leaving 1/2 inch of water on our basement floor. They responded quickly, diagnosed the problems and most importantly expedited the repairs. Chris and Matt also upgraded the piping around the boiler and hot water heater by adding a number of new shutoff valves so that if problems occur in the future we can just shutoff the affected parts of the system without having to shutoff water to the entire house. They were a pleasure to deal with and I would highly recommend them to anyone!”
“Chris has offered outstanding service, and Stacy and the team have been very prompt and helpful. We signed up for a year’s contract.”
“Very prompt and courteous service ! Quickly identified the issue and fixed us to get cooking quickly .”
“New customer,back from vacation with no heat. Responded quickly. Great communication and service.”
“Just had a wonderful tech here to fix our heat that went out this morning. Very knowledgeable and pleasant. I will definitely call them again and would highly recommend them. Ask for Ian 🙂
Also receptionist was very pleasant when we spoke this morning.
Thanks Ian for our heat !”
“My experience with Northstar was amazing. Chris came out on a weekend emergency call. He was very friendly and helpful. He explained everything to me and was very helpful with all my questions and concerns. Chris and Ava did a great job and left the boiler area cleaner than it was to start. Jarrod was very helpful and explained my options clearly when issues arose. I would highly recommend this company.”
“We couldn’t recommend NorthStar – and Chris – more highly. The NorthStar team is knowledgeable, professional, responsive and reasonable.
We discovered water on the basement floor from a leak in the boiler and called NorthStar. They sent someone out that morning to assess the problem. Owner Bill Olson called later that day to say that the parts needed would be ordered immediately and that one of his team would be at our house the next day to fix it. Chris arrived with the new parts the next morning and did the several-hour repair, which also involved draining the boiler, which is in a very tight space and far from the outside door where he set up mats to protect our carpet from the hose he had to use.
We appreciate Bill’s immediate and personal attention, and Chris’s promptness and expertise, which solved the problem before any water damage happened.”
“It's always nice to be able to leave a positive review. We have worked with Northstar off and on since they installed our A/C system about 11 years ago. They are so easy to work with, prompt and do amazing work. I make a habit of finding good and reliable service people and once I do I stick with them. I would recommend Northstar with confidence.”